Business and Office Management: Principles and Practice provides a practical, accessible introduction to the core principles, functions and day-to-day practices of business and office management in the modern African workplace. It is designed to support first-time office workers, administrative staff, supervisors, entrepreneurs and students who need a strong foundation in how offices operate within the broader business environment. The book explains the role of business and office management in achieving organisational goals, before guiding the reader through the key activities, tools and skills required to run an efficient, professional office. Real-world examples and scenarios from South African and African organisations help to connect theory to practice and prepare readers for the realities of the workplace. Among other topics, the book covers: • The business and office environment and the role of the office manager • Principles of planning, organising, leading and controlling in the office • Office structures, workflows, policies and procedures • Records, information and document management • Customer service, internal communication and professionalism in the workplace • Working with colleagues, teams and supervisors • An introduction to office finance and budgeting as part of business decision-making By the end of the book, readers will be equipped with the essential knowledge, competencies and attitudes needed to function effectively in business and office management roles across all economic sectors in South Africa and beyond. About the editor- Prof Sumei van Antwerpen is an Associate Professor in the Department of Operations Management at UNISA. She holds the degrees NDip: Executive Secretary (TUT), NHOD: Post School Education (TSA), MTech: Office Management and Technology (VUT) and DTech: Business Administration (TUT). She has co-authored several scholarly books on administrative management and office management. She has also published articles in several accredited national and international journals, focusing on service quality, business ethics, public administration and intellectual capital.